Vinted Shoppers Express Frustration Regarding Size Changes
Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
This online marketplace has altered its size classifications for women's and children's garments without notifying every member regarding the update.
Digital Channels Backlash
Countless users and merchants are posting online claiming that product pages now present a different size category compared to what was initially listed due to the recalibration.
The company said the new system was more in line with similar services.
They have suggested members to examine their items and adjust the sizing manually where appropriate, causing user dissatisfaction.
Measurement Approach Changes
Previously, the measurements included one number and one letter, for instance S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
With some products, the size labels have been reassigned - for example a size L was formerly size 12 but now shows as UK 16-18.
Member Experiences
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, located in Scotland, explained products she uploaded with size 14 tags were displaying on the service as larger sizing 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.
Manual Updates
Charlotte Lunn, based in Derby, explained she became annoyed because the modification necessitated personal updates the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount following partial earnings loss," she stated.
Platform Context
The service features exceeding 100 million members, including 18 million in the UK.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This is not the initial instance when a surprising modification to the app has proved unpopular: previously, Vinted reversed a change concerning shipment methods following member complaints.
